Customer Asking About a Mobile Phone Plan


Lerato: Good afternoon, welcome to Connect Mobile. How can I help you today?Alex: Hi, I’m looking for a new phone plan, but I’m not sure which one fits me best.Lerato: No problem. Do you use more data, or do you make a lot of calls?Alex: I definitely use more data. I stream music and podcasts […]

Booking a Hotel Room Over the Phone


Sarah: Good afternoon, Parkview Hotel. This is Sarah speaking. How may I help you?Daniel: Hi, I’d like to book a room for this weekend. Do you have anything available for Friday and Saturday night?Sarah: Let me check… Yes, we have both standard and deluxe rooms free. Would you prefer one double bed or two singles?Daniel: […]

Roommates Negotiating Household Chores


Speaker 1: Hey, can we talk about the chores for a minute? The kitchen’s been piling up again.Speaker 2: Yeah, I’ve noticed that too. Probably time we set a proper routine.Speaker 1: Agreed. I don’t mind doing dishes most nights, but maybe not every single day.Speaker 2: Fair enough. How about I take them on […]

Friends Planning a Weekend Road Trip


Speaker 1: Hey, are we still on for a road trip this weekend?Speaker 2: Absolutely. I’ve been looking forward to it all week. Where do you want to head?Speaker 1: I was thinking… the coast. A few hours’ drive, good food, and some beach time.Speaker 2: Perfect. I’ll bring my camera. Should we leave Friday […]

Colleagues Discuss Overtime and Work-Life Balance


Speaker 1: I stayed back at the office until nearly ten last night. I’m running on coffee this morning.Speaker 2: Ten? That’s rough. You’ve been clocking a lot of late hours lately.Speaker 1: Yeah, the new project keeps piling up. I’m worried I’ll fall behind if I leave on time.Speaker 2: I get it, but […]

Ordering Coffee and a Snack at a Busy Café


Speaker 1: Hi there. It smells amazing in here this morning.Speaker 2: Thanks! We just pulled a fresh batch of muffins from the oven. What can I get started for you?Speaker 1: I’ll have a medium latte, please. Could you make it with oat milk?Speaker 2: Absolutely. Any flavor syrup, or just the latte?Speaker 1: […]

Adapting to Climate Change Locally


Climate change feels like a huge global problem, but I believe individuals can still make small changes. At home, I try to save energy by switching off lights and using efficient appliances. I also walk or take public transport instead of driving short distances. Recycling and reducing plastic waste are simple habits that matter when […]

The Importance of Sleep for Mental Health


I used to stay up late watching videos or checking my phone, and I often felt tired the next morning. Over time, I learned how important good sleep is for my mental health. Now I follow a simple routine: I avoid caffeine in the evening, keep my bedroom dark, and go to bed at the […]

Remote Work Lifestyle


Since the pandemic, many people have started working from home. I enjoy the freedom of remote work because I can set my own schedule and avoid long commutes. I can also create a comfortable workspace with music and coffee nearby. However, sometimes I feel lonely and miss casual conversations with colleagues. Staying focused can also […]

Volunteering in My Community


Last summer, I volunteered at a local food bank. Every Saturday, I helped sort donations and pack boxes for families in need. At first, I joined because I had free time, but I quickly realized how much I enjoyed helping. I met people from different backgrounds, and we worked together with one goal—supporting our neighbors. […]

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