Marco: Good afternoon. How can I help you?
Daniel: Hi, I’m trying to get to Florence, but I’m not sure which train I should take.
Marco: No problem. Are you looking for the fastest route or the cheapest one?
Daniel: The fastest, if possible. I don’t mind paying a bit extra.
Marco: In that case, you’ll want the high-speed train. There’s one leaving at 2:45 from platform six.
Daniel: Great. Do I need to change trains along the way?
Marco: No, it’s a direct connection. The journey takes about one hour and fifty minutes.
Daniel: That’s perfect. Can I buy the ticket here, or should I use the machines?
Marco: You can do either. The machines are quicker, but I’m happy to help if you prefer.
Daniel: I’ll try the machine first. Is Platform Six easy to find?
Marco: Yes, just follow the signs and check the departure board to confirm.
Daniel: Thanks a lot. You’ve been very helpful.
Marco: You’re welcome. Enjoy your trip to Florence.